Privacy Policy

INTRODUCTION

This Privacy Policy describes how Scribbles (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from scribblescrafts.com (the “Site”) or otherwise communicate with us.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.

Device Information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Order Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Customer Support Information

Examples of Personal Information collected: any details or information you provide when reaching out to our customer support team.

Purpose of collection: to respond to customer service inquiries and provide support services.

USING PERSONAL INFORMATION

We use your personal information to provide our services to you, including offering products for sale, processing payments, shipping, and fulfilling your order, and keeping you updated on new products, services, and offers.

Legal Basis

We collect and process your Personal Information under one of the following legal bases:

  • With your consent;
  • To fulfill a contract with you;
  • To comply with legal obligations;
  • To protect your vital interests;
  • For our legitimate business interests.

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example, we use Shopify to power our online store. We may also share your information to comply with applicable laws, or to protect our rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners.

YOUR RIGHTS

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

CCPA

If you are a resident of California, you have the right to request information about the Personal Information we have collected, the right to ask that your Personal Information be deleted, and the right not to be discriminated against for exercising these rights.

DATA RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT

If you have any questions about this Privacy Policy or wish to exercise your rights under it, please contact us at:

Email: scribblescrafts@gmail.com
Mail: Scribbles, 1308 40th Street, Brooklyn, NY, 11218, USA